A: The Bill of Lading serves as a receipt for your vehicle and it represents the contract of carriage between you, the car shipping company and the carrier. The driver will give you a copy of the Bill of Lading at the time the vehicle is picked up. Claims of damage at the destination will be based on the condition of your vehicle, as reported before it was transported.
The Bill of Lading is an important document for you. It must be signed by the driver and by you or your agent. It should show the name of the auto transport company, the origination contact, and location and to whom and where it is delivering, plus all pertinent telephone numbers. Review the Bill of Lading to make sure that the place of delivery is shown correctly. Check that the Bill of Lading contains the name, address, and telephone number where the car shipper or authorized agent can be notified of problems and possible delays while the vehicle is in transit. The Bill of Lading should also have the name, address, and telephone number of the carrier.