16:28 21 Jan 22
I usually don't write reviews for any company but this one honestly deserves it. It was my first time having the need to transport my car from one state to the other in my case (NYC-FL) and I feel extremely satisfied with their Service , Brian was super helpful in scheduling the car pickup and the driver was very communicative and responsible. This company is the #1 as the name states and the most reliable, am extremely happy and thankful my car got safe to it's destination!!!!
14:09 20 Sep 21
These guys are phenomenal! I needed to get my car transported 1,100 miles from my home state. I searched on the computer and I am not sure what database I entered my contact into, but I started receiving calls from all over the US immediately. James Ryan was the first number to call me and something told me to answer it, so I did.James was straight forward, which I respected. He told me that I was going to start getting flooded with calls and emails (which I did), he told me those companies were going to give me ridiculously cheap quotes, so they could charge you at the end (which they did), and he told me that Number 1 Auto Transport would charge a fair rate with no BS included (which they did). James made sure the process was smooth and that there was no move being made that I wasn't aware of. My car was picked at the time I requested, and was dropped off to my apartment at the exact time that I requested. My baby(car) arrived right on time, looking good as ever!I was severely apprehensive about sending my car across multiple states for the first time. I now know who I will call the next time I need to send my car elsewhere. James Ryan you are the man, dude! If we are ever in the same city, I will buy you a beer man. Be blessed brother!
20:21 11 Aug 21
I normally do not leave reviews, UNLESS I feel that there needs to be credit given, where credit is due!! With that being said, I have to applaud Marc Rybacki at the Merrick location. Marc was absolutely WONDERFUL! He was the most professional, patient and HONEST person I've ever spoke to on the phone.He explained EVERYTHING to me, in depth, in order and answered every single question I had(I had ALOT of questions) without hesitation! He told me the EXACT process of the entire shipping car service. Due to a previous company I tried to go through, for shipping my car, I was very skeptical about getting the run around, AGAIN! I was PROMISED my car would be picked up and delivered on the exact dates I needed. . On the DAY OF pick-up, no one showed up to pick my car up. I called the previous car shipping company, only to be told that the driver who was responsible for picking my car up, had an accident and couldn't make it, so they said they had to wait on another driver to reach out to them about picking my car up. . I told them to cancel my service, I did not trust them at this point, and definitely didn't trust them to wait around for another driver! So after the disappoinment and worry of how I was going to get my car from point A to B, I figured I would try to Google another company, ONE MORE TIME! And that's when I came across NUMBER 1 AUTO TRANSPORT. I went to the website, entered my car information, my car pick-up location and drop-off location to get a quote. Within TWO MINUTES of me hitting the submit button from the website, my phone was ringing! And that's when I answered and was very kindly greeted by Marc Rybacki. I told him my issue with the previous company, told him my fears and worries trusting ANOTHER company, only to have my car not picked up, again.Marc absolutely put my fears and trust issues to rest. He had no problem explaining EVERYTHING about the entire shipping process to me. He was so very nice and was on top of the paper work and everything.Since I've made my reservations with him, I've emailed him a few times, concerned about my car being shipped, questions that popped in my head, and explaining to him that I'm a worry wart. He has been so prompt with emailing me right back! If you need your vehicle shipped, PLEASE CALL MARC at the Merrick location, I promise you'll understand this long, in depth review, and you will not be disappointed.Marc, thank you again, so very much. Number 1 Auto Transport is so very lucky to have you as a member of their team!!!!
18:11 01 Jul 21
I was super anxious about the process of shipping my car from FL to MA and having a hard time finding someone who I felt I could trust. James Ryan was absolutely fantastic, transparent about the price and process of auto shipping, and extremely understanding and accommodating about some of the particulars of my situation. My car was picked up and dropped off safely and on time. I’d absolutely recommend Number 1 Auto Transport and would use them again.
18:48 26 Jun 21
We used this company for the move from CA to FL. It was an awesome experience. We never shipped a car before and the overall costumer service was great. Sam did a great job with coordinating from the pick up till delivery. We were impressed!!Thank you so much for this great experience. We will definitely use Number 1 auto transport again.
20:34 31 May 21
When we moved to Texas, I needed to find a way to get my car there as I was not planning to drive. I looked up several companies but this one had the most reviews that were good so I trusted them and hired them to transport my car. After everything was settled, my car made it to Texas with no harm done! It was so quick and easy and with no stress, would definitely recommend their services to anyone needed help with transporting a vehicle.