16:30 10 Jan 20
I am going to be as thorough as I can with my review. I shipped my car from Central Florida to California with help from N1 Auto Transport. I was planning to move to California very close to the new year, but understandably, no one likes to work during those days. Therefore, I decided to ship my car a couple weeks earlier. John Russo was extremely helpful and was fast to respond to my emails and calls. He found E & E Quality Transport to take my car for me. They showed up on time to pick up my car. We examined the car together very carefully, noting every minor paint chip damage on my car. They took the car, and stayed in touch, answering to my texts and calls all the time. We met in California for me to take delivery of my car. We started checking my car for any added damage and I was able to identify few chips and scratches added to my car. Up to that point, Eddy, who said he was the owner of the E & E, was a really nice guy. But when I pointed out the damage done to the car, he avoided taking responsibility and saying it was not their fault. This really made me upset. They gave me a 100 bucks off, which honestly, even so I'm sure I overpaid for the service. I agreed to the fairly high price in the first place because it was close to holidays and I just wanted someone to care for my car, which I don't think was the case. Another issue with E & E was that when they met me to take my car, I checked their insurance which was limited to 400K. Having seen two Mercedes S-classes in the cargo, one of which was an S63, my car, and another fairly expensive vehicle in there, I am pretty sure the total value of their cargo was above 400K. Note that they still had room for two more cars to take with them. After spending nearly 2K on shipping the car, and another grand to go to California just to take delivery of my car over there, I am left with a car that is chipped and damaged. Also, it hurts when someone you trust with your car, does not want to take responsibility of the damages done. I hope you find my review helpful.---------------------------------------------------------------------------------------Update: John and Rob are really great and they care. They reached out to me to make things to my satisfaction. It is good to work with people who care, hence the update in my review.
23:12 07 Jan 20
If I can leave 10 stars, I would.Mickey made our company, car delivery process so easy! & at prices you can't beat. He is such a humble and attentive individual. He has a returning customer for sure!
22:18 07 Jan 20
Thank you for the great service. Picked up and delivered in perfect condition as scheduled. Great communication throughout the entire process. Great experience overall. This is the second time using this company. First time was to California and now Georgia. Each time was better than expected. Thank you.
17:54 24 Dec 19
I could not recommend this company more. After my first transport company dropped the ball in getting my car from Denver, CO to Long Island, NY, I contacted Number 1 Auto Transport and was connected to James. He was extremely help, transparent and informative to the process of how transportation of cars work, and why the previous company failed me. He also put his team to work ASAP and had my car on a trailer within two hours of our initial call. The car arrived on time, in perfect condition with no issues or problems. Prices are 100% reasonable and worth the peace of mind. 5/5 stars, could not recommend them more.
00:06 23 Dec 19
Thank you for great service!Reasonable, fast, and most important they took good care of my vehicle!Will work with you in the future again.
21:06 18 Dec 19
From the first phone call to the final meeting to get my truck, this company did what they said they would, when they said they would do it and were in constant contact with me the whole time. Truck delivered in the same condition it was when it was picked up. Price was competitive. Not the cheapest, but not the most expensive. And I have learned the hard way that cheaper isn't always better. Would highly recommend giving this company a call if you need a vehicle transported.
23:09 09 Dec 19
A1 was awesome with frequent update status from their office. Picked up on the date requested and delivered on the promised date as well. Very nice, attentive driver. I would highly recommend A1 transport to anyone looking for high-quality transportation services. My vehicle is one of a kind and I did careful research before signing on with this service. This outfit was wonderful.
03:50 01 Dec 19
Mickey arranged to have our daughter's car and several other students from our area delivered to her university half way across the country and much closer than any other company could! He arranged two transport trucks with several cars each. His transport and delivery personnel were kind and courteous. The car was delivered on time and in perfect condition. Mickey's communication was prompt and professional. We will use him every time we need to move a car! The university wanted his contact for a referral as well. I can't recommend highly enough!
23:06 20 Nov 19
I would highly recommend Number 1 Auto Transport John Russo was great to deal with and very upfront and honest. I found one other that was a little cheaper but I didn't get the feeling that it was as trustworthy as Number 1 Auto HIGHLY RECOMMEND!!!
18:23 20 Nov 19
Number 1 Auto Transport did an AWESOME job with getting our Jeep transported from Washington state to North Carolina. We had only 4 days to schedule a pickup for our vehicle and James Ryan worked with us in finding a carrier within 2 days. The carrier was chosen on a Wednesday and he was available to pick up that Friday; it was amazing! Number 1 Auto Transport did an excellent job staying in contact throughout the travel (1 week exactly) and stuck to their word and delivered on time as planned. They notified us a half hour out and the exchange went smoothly. I would most definitely use them again if I ever need transportation services again!!
13:24 13 Nov 19
Look no more and go with Number 1 Auto Transport. We shipped our Tesla Model S from FL to CA with zero issues. They are extremely fair priced, the guys are so helpful, and they stand behind every delivery. They truly care about their customers and couldn’t have made the process easier. Ask for John! He’s incredible. Thank you so much for everything! We are so glad we trusted you.
17:51 03 Nov 19
I wouldn't use anyone else!A lot of companies gave me unrealistically low prices ! This made me suspicious- ---I read the reviews and chose the right company ! You TRULY get what you pay for! Amazingly Fast and great customer service!Thanks James Ryan!!Jim