Bringing Dad Home: How Number 1 Auto Transport helped a Grieving Family Through a Difficult Time

Bringing Dad Home: How Number 1 Auto Transport helped a Grieving Family Through a Difficult Time

There are countless reasons why a consumer may need to employ the service of an auto transport company.  For example,  you may be relocating across country and needs to bring their vehicle with them to their new destination.  Perhaps a family is taking an extended vacation overseas and desires to have their familiar car with them to reduce costs and risks of traversing in a foreign country.  There may be a situation where more vehicles than licensed drivers exist in a household and a need for an extra driver becomes necessary.  Regardless of the reason, the availability of a reliable, trust-worthy auto transport company becomes vital in these situations.

So now you realize you need to retain the services of this helpful industry, how do you go about selecting the right company?  The answer is almost too obvious-research the company’s reputation and corporate motto.

Number 1 Auto Transport Company is not bashful about their method of operations and proudly announce their company goal: “If you do right by the customer, your business will succeed.”   Company founders, Rob and Sam have been practicing this policy of putting the customer first for generations and satisfied customer reviews will support that it is definitely paying off! A brief review on the BBB will evidence a long history of moral and ethical practices.

A big risk that customers face when contracting with auto transport companies, is the risk that the “quoted estimate” magically changes by hundreds or thousands of dollars when their vehicle is delivered.  Unfortunately, at this point, as the driver stands holding your keys hostage, the consumer has little bargaining power and is stuck paying the inflated invoice.  Luckily this is not a risk at Number 1 Auto.  Number 1 Auto prides itself on being transparent on all their contract costs.  There will be no hidden fees or surprises when working with this company.  You will know exactly what your final cost will be at the minute your vehicle is placed on their truck.

Number 1 Auto stands behind their word, allowing you to stand with confidence behind Number 1 Auto.  Another concern consumers should consider when selecting a transport company is the safety of their vehicle in transit.  As in any industry, the care and protection of your personal property should be of the upmost concern for the company in possession of your property.  Number 1 Auto employs strict policies regarding the care and handling of your vehicle.  They insist that you carefully inspect your vehicle, including taking pictures, prior to taking possession of your vehicle.  Both driver and owner will re-inspect your vehicle upon delivery to ensure that no damage was caused in transit.

In sum, a prudent consumer will consider the following when selecting an auto transport company: reputation in the community; reliability and trustworthiness; and transparency regarding costs and fees.  When weighing all these factors, I am confident that you will find that Number 1 Auto wins, hands down!  How do I know this? Because I am proud to say that I am a extremely satisfied customer, myself!  It is with great pleasure that I share a little bit about my experience with this amazing company.

I reside in Mooresville, North Carolina but for the last year, I feel as if I have held down dual residency in both North Carolina and the fine state of Texas.  For the last year, I have commuted weekly back and forth between the two states.  It was not for any of the afore-mentioned reasons that I found myself traversing across the country.  Sadly, it was for a more tragic rationale.  For the last year, my father was being treated at MD Anderson Cancer Center in Houston, Texas.  Duke, Wake Forest and Levine Cancer Centers in our state had no means to treat his aggressive form of leukemia and I relocated him to Houston to participate in clinical trials.

On August 11, 2018, with no further options available, my daddy was released from MD Anderson to return to NC to receive hospice palliative care.  Time became critical to my family.  We did not know how much time daddy had left, and he was insistent that he spend his final days in the comfort of his North Carolina home with his family.  Oncologists warned that he may not survive the 16 hour car ride home, so we quickly made flight arrangements to get daddy home.  Getting our car back to the east coast was not a priority but it was definitely something that I needed to work out.

After a quick internet search, I came across Number 1 Auto. Enlisting the assistance of my father’s employer, we were quickly able to secure a carrier to deliver our car from Houston to Mooresville.  To say the company was responsive and helpful would be a grave understatement.  From the moment I called to inquire about their services to the minute the car was delivered to my home, the company was kind, courteous and cooperative.  They were extremely sensitive to my family’s situation and even offered to pick up the vehicle at the hospital so we could take dad directly to the airport.  During transit, I received updates regarding location status and ETAs.  They arrived at our home exactly when estimated.  The car was in in great shape and the invoice was exactly as promised.

While it may seem a minor matter, my ability to rely on an auto transport company in this situation meant the world to me and my family.  It meant that I could spend precious moments with my father instead of siting in an office negotiating contract terms.  It meant holding my daddy’s hand as he took his last breath and being able to say my final goodbyes.  When Number 1 Auto brought our car home, they did so much more than give us a lift home.  They lifted the spirits and hearts of a grieving family so we could focus on what was really important.

So what should you look for in an auto transport company?  You need only look for the name.  If the name is Number 1 Auto Transport, you need look no further-you have found the most reliable and most considerate name in the industry!  Thank you for the “lift” Number 1 Auto-we will forever be grateful for your kind and professional service!

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