” Where do I start?? I cannot possibly have more appreciation for a company than I have for this one. They saved the day after I got royally screwed over by another company. I was about to give up and drive across the country when number 1 auto transport called. I was upset and angry and skeptical and had about 2 days only to figure it out and they were extremely polite and patient and helped me play out all my options. Rob was amazing! He always called when he said he was going to and I could ALWAYS reach him!!! He kept me calm and reassured throughout the whole process. He provided all the documents I requested and insurance information. The driver showed up on time and when there was one tiny glitch (one not even big enough to mention) rob was on the phone fixing it immediately. My car was delivered exactly the way I left it. They were able to meet my needs, although my delivery needs were sort of complicated. I will absolutely use this company again and again. In the precarious world of car transporting, number 1 auto is the HIDDEN JEM!!!! look no further ! “” Are you confused with the sudden hundreds of phone calls and emails shooting at you in the span of 5 minutes from all of these different car shipping companies offering you the best quote and service? Well luckily you’re reading this review because Number 1 Auto Transport is where your research stops and the best way to go for your car shipping needs.
Their prices are fair (check uship.com for a comparison), they have great customer service that help you every step of the way (Joe was very reliable throughout the whole process) and they have positive reviews all around (especially on yelp.. I don’t really trust that phony looking transportreviews.com website).
Really glad I trusted my yelp instincts with this one! “” Used four transport companies in the past and all were disappointing. This company was the best and last company I will use to transport my cars. It’s tough to filter though all this terrible companies and I’m glad I found one that is not a scam. “” I usually only resort to Yelp when I’m pissed enough to leave a review, but my experience with this company was too good not to leave a review. Let me start by saying they just understand the importance of good customer service. They were always polite even when I was in the wrong (having realized that later on). They make you feel comfortable and trusting, and it proved to be worth it in the end. I shipped my car from Miami to Dallas on Friday and by Monday my car was delivered to me in one piece and with all of my packed items still in place (microwave, barstools, disassembled couch) .
As promised, they did not charge my card until the car was actually picked up, and there were no games. This was a huge relief since some auto transporters charge your card from the moment they assign you a carrier, regardless of whether they actually pick up your car or not. The carrier did take long to pick up my car Friday, and instead of picking up my car at 12pm as stated, he didn’t show up until 9pm…to be fair my car was scheduled to be picked up on Thursday and I changed the location to somewhere 20 minutes away from the original location without any issues, but resulting in next day pick up.
Overall a huge relief compared to other companies I was looking to ship my car with. Would definitely recommend them! “
” I greatly recommend Number 1 Auto Transport!! They are amazing. This was my was my first time shipping my car to another state(from California to Louisiana) I had ordered a car shipment with another company for two weeks and was never picked up, the order went a week past the pick up date I requested :/ … Number 1 Auto knew about my situation and guaranteed they could have a driver pick up my car within 2-3 days!! They definitely delivered because I placed the order on a Wednesday and a driver came to pick up my car the following Friday. Placing the order was extremely easy as well, they walked me through the entire process on the phone and answered all of my questions in an extremely friendly manner! Going forward I will definitely use Number 1 Auto Transport to ship my car and order a shipment with 2 weeks advance notice. “
” Rob’s approach is really great – know the business cold, fantastic customer service, be honest and don’t over-promise, and over-deliver. I transported a 1993 Mustang GT from MD to SC. Rob was the only broker I spoke with who asked if it was a convertible, and when I said yes and a white top, Rob guaranteed to get the car on a top position after explaining that its not unusual for oil or grease to drip from the top car onto the convertible which can stain the top. I got a very competitive price and Rob said he would work hard to get the car picked up within 72 hours and delivered 2 days later. Through Rob’s efforts and a little luck, the car was picked up 8 hours later and was rolled off the truck in perfect condition in about 30 hours after my first call with Rob. On top of all that, I never paid the deposit payment to Number 1 until AFTER the car was loaded on the truck. Very smooth experience and will recommend these guys to anyone moving a vehicle. “