FAQs

Q: Is door to door shipping better than terminal to terminal?

2020-04-24T13:25:20+00:00

A: Another option besides door-to-door auto transport is transporting from terminal to terminal. However, this is not the preferred method because there isn’t any insurance liability at these facilities, and your vehicle changes hands more than once. More customers are opting for our “door to door” method for convenience and peace of mind. If you are

Q: Is door to door shipping better than terminal to terminal? 2020-04-24T13:25:20+00:00

Q: How do I get a cheaper price?

2021-01-05T13:07:59+00:00

A: Sometimes you can obtain a lower price by offering car shipping drivers a larger window for pickup. If either of your origination or destination locations are away from population centers – in a remote area – then you might consider meeting a driver in a nearby big city or town to increase your chances

Q: How do I get a cheaper price? 2021-01-05T13:07:59+00:00

Q: How long should an auto transport take?

2020-04-21T13:16:51+00:00

A: Shipping time all depends on the auto transporter – listed below are some very basic ideas to help you along the way. Make sure however you contact your car shipper for their actual scheduled times. East Coast to West Coast – approx. 7 to 10 days Midwest to East Coast – approx. 5 to

Q: How long should an auto transport take? 2020-04-21T13:16:51+00:00

Q: What should a customer do if their vehicle arrives with damage?

2020-04-21T13:20:24+00:00

A: The first thing you should do is make sure the driver understands that the damage is new and was not on the original bill of lading. The damage should clearly be marked and noted, then signed for by the driver. Upon completion of delivery, a call should be placed to your auto transport carrier

Q: What should a customer do if their vehicle arrives with damage? 2020-04-21T13:20:24+00:00

Q: How do I pay for my auto transport service?

2020-04-21T13:21:01+00:00

A: Number 1 Auto Transport offers a variety of different payment methods for our customers. We offer secure online ordering as well as quick and easy phone support to pay for your auto transport service.

Q: How do I pay for my auto transport service? 2020-04-21T13:21:01+00:00

Q: What is a bill of lading?

2021-06-29T12:54:17+00:00

A: The Bill of Lading serves as a receipt for your vehicle, and it represents the contract of carriage between you, the car shipping company, and the carrier. The driver will give you a copy of the Bill of Lading when the vehicle is picked up. Claims of damage at the destination will be based

Q: What is a bill of lading? 2021-06-29T12:54:17+00:00

Q: How do I prepare my vehicle for transport?

2020-04-21T13:24:15+00:00

A: Leave only about a 1/4 tank of gas in the vehicle. A full tank of gasoline adds a lot of costly weight to the transport. We have an auto transport checklist that will give you some tips on preparing your car for auto transport.

Q: How do I prepare my vehicle for transport? 2020-04-21T13:24:15+00:00

Q: Where will my vehicle be picked up and delivered?

2020-04-21T13:25:31+00:00

A: The vehicle will be picked up/delivered as close to your home as possible. Occasionally, the maneuverability of these large auto transport carriers or your local government regulations will not allow the transporter truck to come directly to your home. In these cases, an alternate site will be selected that contains a large parking lot,

Q: Where will my vehicle be picked up and delivered? 2020-04-21T13:25:31+00:00

Q: What is the difference between an open and an enclosed car shipping carrier?

2020-04-21T13:27:27+00:00

A: Open car shipping carriers are similar to those you see transporting cars to and from dealerships. These carriers range in size and capacity. Vehicles that are shipped via an open carrier are exposed to inclement weather and road conditions. Enclosed auto transport carriers also range in size and capacity. Since these carriers are covered,

Q: What is the difference between an open and an enclosed car shipping carrier? 2020-04-21T13:27:27+00:00